Q: Are these Chanel Coco Mark Star Earrings authentic?
A: Yes. Every item at A Retro Tale is rigorously vetted by our in‑house experts and sold with our authenticity commitment. Shop with confidence.

Q: What are they made of? Are they solid gold?
A: Chanel costume jewellery is typically crafted from gold‑tone plated base metal (often brass). The white detailing is usually enamel or resin. They are not solid gold unless explicitly stated. Please review the close‑up photos and contact us if you’d like us to confirm the specific composition of this pair.

Q: Are they for pierced ears or clip‑on, and how do they fasten?
A: This pair is for pierced ears and secures with a post and push‑back (butterfly) closure. See the images for the exact fitting, or message us for confirmation.

Q: What size and weight are they? Will they feel heavy?
A: The listed measurements are approximately 1.5 cm (height) x 1.5 cm (width). If you’d like the gram weight for comfort reference, just ask and we’ll measure it for you. As star studs, they generally have a comfortable everyday presence, though sensitivity to weight varies by wearer.

Q: What does “Coco Mark” mean and what hallmarks should I expect?
A: “Coco Mark” refers to Chanel’s iconic interlocking CC logo at the centre of the design. Most vintage Chanel earrings feature an oval or round plaque stamped CHANEL, often with “Made in France/Italy” and a season code. Our listing indicates France; placement and format vary by era. The photos show any stamps present on this pair.

Q: How should I care for the gold‑tone plating and white detailing?
A: Keep them dry and away from perfume, hairspray, lotions and hand sanitiser. After wear, gently wipe with a soft, dry microfibre cloth; use a dry cotton bud around the white detailing. Do not soak, use ultrasonic cleaners or chemical dips. Store individually in a pouch/box to avoid scratches and preserve colour and lustre.

Q: Are they nickel‑free and suitable for sensitive ears?
A: Vintage and fashion jewellery may contain nickel. If you have sensitivities, consider hypoallergenic barrier discs or applying a clear barrier product on contact points, and limit wear time. Discontinue use if irritation occurs and contact us for guidance.

Q: Will the plated finish or white detailing change over time?
A: Plated finishes can show light surface wear or minor colour fade at high‑contact points. White enamel/resin can dull if exposed to moisture or cosmetics. Keeping the earrings dry, wiping after wear and storing carefully will help prolong their appearance.

Q: Can they be repaired or serviced (e.g., lost backs, replating)?
A: A jeweller can supply like‑for‑like butterfly backs, adjust posts and secure settings. Gentle replating of costume jewellery may be possible but can affect originality and resale value. Chanel service for vintage costume pieces is at their discretion. We don’t modify items in‑house; we can recommend reputable specialists on request.

Q: What condition should I expect, what is included, and can I return them?
A: This pair is in Like New Condition. Only accessories specifically shown or listed are included; this listing includes a box. Earrings are eligible for return under our standard policy provided they are unworn, any hygiene seals (if applied) remain intact, and they are returned in the same condition received. Please see our Returns page for full details.